Order & Payment
Please allow 2-4 days of processing time before an order is shipped. All orders are processed from Monday-Friday. Orders placed on the weekend and / or holidays are processed on the next business day. Thank you.
Q: What currency will my order be charged in?
A: All orders are charged in US dollars. For international orders, your financial institution will process a currency conversion after your transaction goes through.
Q: Do I have to pay Sales Taxes?
A: Sales Taxes are applied to U.S. California residents only. A 7.5% Sales Tax will be applied to your purchase.
Q: Which payment methods do you accept?
A: We conveniently accept all major Credit Cards (MasterCard, Visa, Discover, AMEX), Paypal, GooglePay, AmazonPay.
Q: Where do you ship from?
A: All orders ship directly from Corona, California. (U.S.)
Q: Is the item I'm ordering in stock?
A: Most items listed on our website are ready-to-ship, some are made-to-order, and the best effort to update the website and products' availability is being made during business hours (Mon-Fri). However, occasionally inaccuracies in the quantity availability might occur. Once found that the product or quantity ordered is not available, we will contact you via e-mail. Please make sure that your e-mail is accurate for us to resolve the incident ASAP.
Q: How do I cancel my order?
A: All order cancellation requests must be received within 3 hrs from the time the order was placed. Contact us via our Contact us page to request a cancellation. Be sure to include your order number so we can locate your order.